Privacy Policy
In brief: Freeforexcoach will never share or sell your personal information (except that DailyFX sign-ups may be shared with DailyFX).*
About Us
Freeforexcoach, Inc. (“Freeforexcoach” or “We” or “Us”) is the sole owner of Freeforexcoach.com website (“Website”) and all of the information collected on it. Freeforexcoach collects information from our users in several ways through our Website.
We are committed to our users’ privacy. The following Privacy Policy discloses how We collect, process, store and share information including the following:
Personal information being collected via Website by Freeforexcoach
Personal information being collected via Website by third parties
How We use the personal information collected
Who We can share this information with
Security procedures We use to protect our users’ personal information
Opting out, personal information updates and options available to our users regarding personal information collection
By using our Website, you consent to our Website’s Privacy Policy.
We do not knowingly contact or collect personal information from children under 13. If you believe We have inadvertently collected such information, please contact Us so We can either obtain parental consent or delete the information.
Online Privacy Policy Only
This Policy applies only to information collected through our Website and is not related to any information collected offline.
Policy Updates
We may update this Policy at our discretion from time to time by posting a new version on our Website. You should check our Website occasionally to ensure any changes made are suitable for you.
Current version of our Privacy Policy was modified on July 1, 2015.
Which personal information is collected
Registration – Free Account
In order to access the free membership areas of Website, you must first complete a registration form to create a Free Account. During registration you will be required to provide Us with either:
your email address and a username
your account information with one of the following social Internet services: Facebook, Twitter, Google+, Yahoo!, LinkedIn, StockTwits.
We use this information to keep accounts secure and unique, and to contact you should any problems occur.
When you sign in to the Website using your social Internet service credentials, such service sends Us your username and email address associated with the credentials you used.
Registration – PRO/PRO Plus/Premium Account
In order to access paid areas of Website with extended functionality, you should either use your Free Account information or complete a registration form. During registration you will be required to provide us either:
your email address and a username
your account information with one of the following social Internet services: Facebook, Twitter, Google+, Yahoo!, LinkedIn, StockTwits.
We use this information to keep accounts secure and unique, and to contact you should any problems occur.
When you sign in to the Website a site or service using your social Internet service credentials, such service sends Us your username and email address associated with the credentials you’ve used.
In addition, users registered for PRO/PRO Plus/Premium Accounts (“Paid Users”) must provide payment information (name, credit card information or PayPal account information). This information is used for billing purposes only and is processed by PayPal, that is our payment processor. When you are making a payment, We do not have access to your personal and credit card information. Should We have any issues with processing an order, the provided email address is used to contact you.
How personal information is collected
Profile
A profile is a set of information for each individual user that details his/her viewing preferences. We do not use stored user settings for marketing purposes. User settings (chart settings, toolbars, buttons, etc.) are kept solely for the purpose of customizing user experience when using Website. We do not share your private profile settings with any third parties.
When you create your profile on Website you agree that other users or visitors may access your public profile on our Website and see any information you have made available about yourself.
Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use both session ID cookies and persistent cookies.
For the session ID cookie, once you close your browser, the cookie simply terminates. We use a session cookie to control access to our paid areas.
A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following your browser’s help file directions. If you are a Paid User and you have checked the “Remember me” box on our Sign In page, We store your Username and Password in persistent cookies so that you do not need to re-enter that information each time you visit the Website.
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of the Website nor will you be able to access the paid areas if cookies are disabled.
Log Files
Like most websites, We use web server log files. Records in our log files include internet protocol (IP) addresses, browser types, internet service providers (ISP’s), referring pages, exit pages, platform types, and date/time stamps. We use web server log files to administer the site, to provide broad traffic information for site planning purposes, and to ensure that our terms of service agreement are being adhered to. IP addresses are not tied to personally identifiable information in our web server log files.
Web beacons (Clear GIFs)
Web beacons are tiny graphics with a unique identifier that allow Us to track usage patterns, count users who have visited a particular page, etc. Web beacons only collect limited information, including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of Website. We use web beacons in connection with Google Analytics service. The information generated related to our Website is used to create reports about the use of the Website. Google will store this information. Please refer to Google’s privacy policy to get more information.
Security
We use Secure Socket Layer (SSL) encryption technology in order to protect certain information that you submit. This type of technology protects you from having your information intercepted by anyone while it is being transmitted to Freeforexcoach or PayPal . While on a secure page, such as our order form, the “lock” icon in the browser window is displayed, confirming that a secure, encrypted connection has been established with the Website. We work hard to ensure that our Website is secure and that we meet industry standards. We also use other safeguards, such as firewalls, authentication systems (e.g., passwords and personal identification numbers), and access control mechanisms to control unauthorized access to systems and data.
We also do our best to protect user information offline. All of our users’ personal information is restricted to our offices. Only employees who need to see the information to perform their jobs are allowed to access it. The servers that store personally identifiable information are located in a secure environment in a locked facility.
Links to other sites
At our discretion We can add links (web links) to other websites from our Website. These websites can be run by third parties with separate and independent privacy policies. We, therefore, have no responsibility or liability for the content, activities or privacy policies of those linked sites. We suggest you read the privacy policy of each and every site that you visit. We remind you that this Privacy Policy applies only to information collected by our Website (Freeforexcoach.com).
Our hosted charting solutions
Some business partners use our charting solutions on their own websites. Such sites may display messages like “Powered by Freeforexcoach” or similar. Even if those messages are present, We do not control the privacy policies of those sites. We suggest you read the privacy policy of each and every site that you visit.
Public Profile
When you create your profile on Website, you agree that other users or visitors may access your public profile on our Website and see any information you have made available about yourself. When browsing the Website for trading ideas they will only be able to view your: market information (Ideas published, Markets Allocation, Top Mentioned Symbols), social information (followers and following lists), contact information (About section, location, Twitter, website), your community status (Moderator or PRO badges). Your email address won’t be visible (until you decide to make it visible).
Public Charts and Ideas
Our Website allows Registered Users to share their Charts with indicators and comments added (“Ideas”) with the rest of the Internet via our Publish Idea feature. Use of Publish Idea feature is considered to be voluntary disclosure of personal information by you.
Paid Users can make their Ideas available only for particular persons without public visibility (“Private Chart Publishing”).
How personal information is used
Account Administration
We send all new users a welcome activation email to verify their email address.
Paid Users will also receive a notification email from PayPal if there are any issues with billing their cards for monthly auto-renew subscriptions.
Users cannot opt-out of these messages, though they can deactivate their account.
Announcements and Newsletters
On rare occasions it is necessary to send out service-related announcements or important newsletters. For instance, if our service is interrupted for a prolonged period or major functionality upgrade is released, We might send all users an email message. Users cannot opt-out of this type of messages, though they can deactivate their account.
↑ DailyFX sign-ups
Freeforexcoach may share with DailyFX/FXCM the personal information of those users who sign up through the DailyFX service. Please check DailyFX/FXCM Privacy Policy to see how DailyFX/FXCM can use personal information.
Customer Service
In response to a user’s direct support inquiry, We may send email(s) providing assistance with regards to his/her questions.
Opting out and Updating
Opting out
Users cannot opt-out of certain messages that We send from time to time (see Announcements and Newsletters section), though users can deactivate their account with us. Users can opt-out from transactional notification emails (i.e. if someone you follow posted a chart, etc.) through user “Profile Settings”.
Updating personal information
We provide a way for users to update their personally identifiable information on our Website. Registered Users can change their email address and other information in “Profile Settings” menu on Website. Alternately, users can contact our support team.
Contact Information
If you have any questions or suggestions regarding our Privacy Policy, please contact our support team.
Freeforexcoach.com
